Program Overview



The Volunteer Program Assessment (VPA) is a cutting-edge, innovative, and completely free volunteer assessment system for nonprofits. Designed to promote organizational effectiveness, VPA consultants work with volunteer coordinators to develop online surveys to administer to their volunteers. The survey provides information on individual and organizational outcomes such as employee satisfaction, burnout, communication, and commitment. The survey also evaluates volunteer perceptions regarding the nonprofit’s greatest strengths and weaknesses. VPA consultants provide guidance to volunteer coordinators every step of the way, maintaining a tentative timeline and helping to interpret the survey results. VPA consultants then present tailored recommendations for improvement to volunteer coordinators and a comprehensive report with findings from the survey.

VPA was initially developed as a partnership between the University of North Carolina at Charlotte and the Humane Society of the United States. VPA at George Mason University is run by industrial-organizational psychology graduate students and faculty who are passionate about giving back to the community.


VPA Team

Dr. Reeshad Dalal, Faculty Advisor

Jenna Eagleson, Director

Katelyn McCoy, Client Outreach Coordinator

Katie Guarino, Training and Development Coordinator

Jalyn Gatling, Senior Consultant

Cory Moore, Senior Consultant

Mitchell Pontikes, Senior Consultant

Alex Nydick, Senior Consultant

Amy Bisker, Consultant

Helen Laraia, Consultant

Mikala Jones, Consultant

Katelyn Hedrick, Consultant

Alex Fernandes, Consultant

Kevin Loo, Consultant

Sabina Diyarova, Consultant

Leonard Dubovoy, Consultant

Gabriella Spence, Consultant

Haylee Gans, Consultant

Haixin Chen, Consultant