Program Overview



The Volunteer Program Assessment (VPA) is a cutting-edge, innovative, and completely free volunteer assessment system for nonprofits. Designed to promote organizational effectiveness, VPA consultants work with volunteer coordinators to develop online surveys to administer to their volunteers. The survey provides information on individual and organizational outcomes such as employee satisfaction, burnout, communication, and commitment. The survey also evaluates volunteer perceptions regarding the nonprofit’s greatest strengths and weaknesses. VPA consultants provide guidance to volunteer coordinators every step of the way, maintaining a tentative timeline and helping to interpret the survey results. VPA consultants then present tailored recommendations for improvement to volunteer coordinators and a comprehensive report with findings from the survey.

VPA was initially developed as a partnership between the University of North Carolina at Charlotte and the Humane Society of the United States. VPA at George Mason University is run by industrial-organizational psychology graduate students and faculty who are passionate about giving back to the community.


Faculty Sponsor

Dr. Reeshad Dalal


Senior Consultants

Jenna Eagleson, Director

Katelyn McCoy, Client Outreach Coordinator

Katie Guarino, Training and Development Coordinator

Haixin Chen

Jalyn Gatling

Cory Moore

Mitchell Pontikes

Wenmo Kong

Alex Nydick

Sabina Diyarova

Melissa Stiksma

Marjani Edwards


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