Program Overview



The Volunteer Program Assessment (VPA) is a cutting-edge, innovative, and completely free volunteer assessment system for nonprofits. Designed to promote organizational effectiveness, VPA consultants work with volunteer coordinators to develop online surveys to administer to their volunteers. The survey provides information on individual and organizational outcomes such as employee satisfaction, burnout, communication, and commitment. The survey also evaluates volunteer perceptions regarding the nonprofit’s greatest strengths and weaknesses. VPA consultants provide guidance to volunteer coordinators every step of the way, maintaining a tentative timeline and helping to interpret the survey results. VPA consultants then present tailored recommendations for improvement to volunteer coordinators and a comprehensive report with findings from the survey.

VPA was initially developed as a partnership between the University of North Carolina at Charlotte and the Humane Society of the United States. VPA at George Mason University is run by industrial-organizational psychology graduate students and faculty who are passionate about giving back to the community.


VPA Team

Dr. Reeshad Dalal, Faculty Advisor


Current Executive Board (May 2021 - May 2022)

Quinn Keegan, Director

Julia Baines, Co-Director

Kristina Wright, Client Outreach Coordinator

Alan Soroka, Training and Development Coordinator

Natalie Johnson, Engagement Coordinator


Valued Team Members

Quyen Dang, Senior Consultant

Erin Lu, Senior Consultant

Mike McGraw, Senior Consultant

Alec Campbell, Senior Consultant

Alex Veerasammy, Senior Consultant

Sarah Sultzer, Senior Consultant

Steven Zhou, Senior Consultant

Yoori Koo, Junior Consultant

Menaka Gangwani, Junior Consultant

Heekyung Kim, Junior Consultant

Rachel Roessel, Junior Consultant

Jenna Yost, Junior Consultant

Nianqi Wu, Junior Consultant

Joanna Harris, Junior Consultant

Sarah Zarsky, Junior Consultant