Program Overview



The Volunteer Program Assessment (VPA) is a cutting-edge, innovative, and completely free volunteer assessment system for nonprofits. Designed to promote organizational effectiveness, VPA consultants work with volunteer coordinators to develop online surveys to administer to their volunteers. The survey provides information on individual and organizational outcomes such as employee satisfaction, burnout, communication, and commitment. The survey also evaluates volunteer perceptions regarding the nonprofit’s greatest strengths and weaknesses. VPA consultants provide guidance to volunteer coordinators every step of the way, maintaining a tentative timeline and helping to interpret the survey results. VPA consultants then present tailored recommendations for improvement to volunteer coordinators and a comprehensive report with findings from the survey.

VPA was initially developed as a partnership between the University of North Carolina at Charlotte and the Humane Society of the United States. VPA at George Mason University is run by industrial-organizational psychology graduate students and faculty who are passionate about giving back to the community.


VPA Team

Dr. Reeshad Dalal, Faculty Advisor


Current Executive Board (May 2019 - May 2020)

Caitlin Rodgers and Leonard Dubovoy, Co-Directors

Haylee Gans, Client Outreach Coordinator

Emily Kimble, Training and Development Coordinator

Incoming Executive Board (May 2020 - May 2021)

Mike McGraw and Erin Lu, Co-Directors

Alec Campbell, Client Outreach Coordinator

Alex Veerasamy, Training and Development Coordinator


Valued Team Members

Alex Fernandes, Senior Consultant
Alexis Roman, Senior Consultant
Amy Bisker, Senior Consultant
Gabriella Spence, Senior Consultant
Gabrielle Van Volkenburg, Senior Consultant
Helen Laraia, Senior Consultant
Ivey McCartney, Senior Consultant 
Jessie Cannon, Senior Consultant  
Katelyn Hedrick, Senior Consultant
Kevin Loo, Senior Consultant
Mikala Jones, Senior Consultant
Pia Tomasello, Senior Consultant 
Quyen Dang, Senior Consultant
Sarah Sultzer, Senior Consultant
Steven Zhou, Senior Consultant
Yasmeen Afsar, Senior Consultant
Ze Zhu, Senior Consultant